Terms, conditions and privacy policy

Cookies

We sell pretzels, but we use Cookies! A cookie is a small digital file that asks your computer’s permission to remain on your hard drive. It can save information about you to make our site more user-friendly. By using this website, you consent to the capture of information about you, including but not limited to your IP address and preferences on our site.

However, you can also disable the operation of cookies on your web browser. Most browsers will accept the use of cookies automatically, but this can typically be adjusted in your settings. Please understand that disallowing our use of cookies may make your experience less user-friendly.

Copyright and Trademark Notice

All copyrights to this website and its content are owned by SAHARA d.o.o. Any copying of this website or use of images or other content found hereon is strictly prohibited without prior written consent of SAHARA d.o.o.'s Marketing Director. Utilization of “framing” or “pass-through” techniques to enclose or re-use any trademark or branding of SAHARA d.o.o., or of any information on this website, is prohibited. This prohibition applies also to meta tags, alt-tags, and any other hidden text, tags, or attributes which utilize SAHARA d.o.o.'s name or trademarks without the express written consent of SAHARA d.o.o.

SAHARA d.o.o. maintains intellectual property and international trade dress rights in the branding of its website and in all of its products, even where such works are not registered. Any use of SAHARA d.o.o.'s logo, branding, or other marks found on this website, or use of images or representations of its products is prohibited without prior written consent of SAHARA d.o.o.'s Marketing Director.

Products

Product advertisements on this website are an “invitation to treat.” This means that products offered on this site may change, prices may fluctuate, and the products may be available in limited amounts such that Qatna cannot fulfill all orders. In such an event, the User’s remedies are limited to the User’s choice of a full refund of the purchase price or a replacement product of equal value. Prices and varieties of products may change quickly and without notice. Prices may be incorrect, and the sales of products are governed by terms of sale, available upon written request.

Shipment Contracts

All purchases from Qatna are made pursuant to a shipment contract. This means that the risk of loss and title for our products pass to you upon our delivery to the carrier, or upon pickup in our store.

Registration and Accounts

To use certain functions of our website, you will need an account. You will need to provide certain personal information including your name and shipping address and, eventually, a payment method for any orders placed on such account. Each individual using this website should create their own individual account. By creating an account, you acknowledge that you are at least 18 years of age. Qatna’s products are only available to those 18 and older. Any minor wishing to use this website must do so with the direct supervision of a parent or guardian.

No other person may use your account. You will be held responsible for all orders made with your account, and so it is your responsibility to keep your username and password secure and to restrict access to your account by any third party. You are encouraged to notify Qatna of any misuse of your account by a third party, or any attempted hacking of your account of which you become aware so that Qatna may protect you and other users to the degree it is able. However, Qatna does not assume liability for harm caused.

The existence of an account on this website does not create or imply any ongoing contractual relationship between Qatna and the User. Qatna reserves the right to refuse service or to cancel or suspend your account for any or no reason. You may also delete your account at any time, and may contact Qatna to have all your personal information deleted

Warranties on Information Disclaimed

Qatna offers no warranties for information displayed on this website. No warranties, express or implied, are offered on this website or the content offered hereon. Qatna reserves the right to discontinue or relocate the publication of this website and any content hereon.

Furthermore, while Qatna attempts to be as accurate as possible in describing our products, we do not warrant that product descriptions are accurate, complete, reliable, current, or error-free. If the description of any of Qatna’s products is inaccurate, please contact us.

You agree that you are making use of this website at your own risk, and that any services and products are being provided to you on an “AS IS” and “AS AVAILABLE” basis. Accordingly, we exclude all express or implied warranties, terms, and conditions including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

In addition, Qatna, its officers, directors, agents, contractors, and employees are not liable, and you agree not to hold any of the same responsible for any damages or losses of any kind, including loss of money, goodwill or reputation, profits, intangible losses, or any special, indirect, or consequential damages resulting directly or indirectly from:

• the content you provide (directly or indirectly) using this website;
• your use of or your inability to use our website;
• any delay or failure in our delivery of products ordered;
• viruses or other malicious software obtained by accessing or linking to our website, or any glitches, bugs, errors, or inaccuracies of any kind in our website or delivery of our products;
• loss of data submitted to or captured by this website, or unintentional loss of such data to a third party;
• the content, actions, or inactions of third parties; or
• a suspension or other action taken with respect to your account as discussed in these Terms and Conditions.

Third-Party Websites and Plugins

Links to third-party websites are not recommendations or endorsements, nor do they warranty the trustworthiness or safety of any third-party site. Qatna maintains no control and accepts no liability regarding content on any third-party site, including but not limited to the social media sites linked to on this website.

Payments

The buyer will pay the seller for the ordered product on delivery based on the buyer's order.

In the case of payment by credit card during online purchase, the buyer will be redirected to the CorvusPay automated payment.

Security of Online Payments

While conducting payments on our web shop you are using CorvusPay – an advanced system for secure acceptance of credit cards on the Internet.
CorvusPay system ensures complete privacy of your credit card data and personal data from the moment you type them into the CorvusPay payment form. Data required for billing is forwarded encrypted from your web browser to the bank that issued your payment card. Our store never comes into contact with your sensitive payment card data. Similarly, CorvusPay operators cannot access your complete cardholder data. An isolated system core independently transmits and manages sensitive data while at the same time keeping it completely safe.
The form for entering payment data is secured by an SSL transmission cipher of the greatest reliability. All stored data is additionally protected by hi-grade encryption, using hardware devices certified by FIPS 140 2 Level 3 standard. CorvusPay fulfills all of the requirements for safe online payment prescribed by the leading credit card brands, operating in compliance to the PCI DSS Level 1 standard - the highest security standard of the payment card industry. Payments made by cards enroled with the 3-D Secure program are further authenticated by the issuing bank, confirming your identity through the use of a token or a password.
All information collected by Corvus Pay is considered a secret and treated accordingly. The information is used exclusively for the purposes for which they were intended. Your sensitive data is fully
secure and it’s privacy is guaranteed by the state of the art safeguard mechanisms. We collect only the data necessary for performing the work in accordance with the demanding prescribed procedures for online payment.
Security controls and operating procedures applied within the CorvusPay infrastructure not only ensure current reliability of CorvusPay but permanently maintain and enhance the security levels of protecting your credit card information by maintaining strict access controls, regular security and in-depth system checks for preventing network vulnerabilities.
Thank you for using CorvusPay!

Data collection and use

Qatna is committed to protecting the personal data of its customers by collecting only the necessary and essential information required to fulfill its obligations. Customers are informed about the purpose and method of using the collected data and have the option to decide whether they want their data to be used for marketing purposes or removed from marketing campaign lists. All customer data is strictly protected and is accessible only to employees who require it for their work. All employees and business partners of Qatna are obligated to adhere to the principles of privacy protection and are responsible for their implementation.

We Sell Sweets, Not Data

Generally, we don’t sell your data. However, in unusual circumstances, your data could be transferred to a third party. In the event that SAHARA d.o.o. or any subsidiary of SAHARA d.o.o. is ever sold, it is likely that data accumulated about our customers here on this website and elsewhere will be sold as part of the deal. Such information would be transferred subject to the agreement made here and in our Terms and Conditions. In rare circumstances, we may be required to release information pursuant to law, either as the result of a subpoena or a generally applicable law. We may also choose to release information where we believe it would prevent a crime or stop a malicious scheme.

Newsletter and Email Marketing

If you subscribe to our newsletter, we collect your email address (and optionally your name) solely for the purpose of sending information, updates, and marketing messages related to our products and offers. Your consent to receive the newsletter is always voluntary.

We use the Mailchimp service to send newsletters, which acts as our data processor. Mailchimp is certified under the EU-U.S. Data Privacy Framework and uses Standard Contractual Clauses (SCC) to ensure lawful data transfer and processing within and outside the EU.
For more information about Mailchimp and its GDPR compliance, you can read more here: https://mailchimp.com/gdpr/

Your Rights and Data Management

• You have the right to withdraw your consent to receive the newsletter at any time (by using the unsubscribe link in the email or by contacting us).
• After unsubscribing, your email address will be removed from our mailing list.
• You also have the right to request access to your data, correction, deletion, restriction of processing, or data portability in accordance with GDPR.

Data Storage and Protection

We retain the data we collect only for as long as necessary for the purpose for which it was collected (e.g., while you are on the newsletter list), unless a longer retention period is required by law. You may request deletion of your data from our records at any time.

Changes in this Policy

Changes may be made in this Privacy Policy, as well as in our Terms and Conditions and Refund Policy from time to time. Generally, we do not give notice of such changes except to subscribers to our email list, so you should check back here from time to time to see if this agreement has changed.

Contact

For any questions regarding this Agreement and for other inquiries, please contact us:

SAHARA d.o.o.
Ulica dr. Luje Naletilića 15 M
10000, Zagreb, Croatia
hadadfares.hr@gmail.com
info@qatna.hr